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Privacy policy

Roundabout Circus values and respects the privacy of the people we deal with. We are committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) (Privacy Act) and other applicable privacy laws and regulations. This Privacy Policy (Policy) describes how we collect, hold, use, and disclose your personal information and how we maintain its quality and security.

 

What is personal information? 

“Personal information” means any information or opinion, whether true or not, and whether recorded in a material form or not, about an identified individual or a reasonably identifiable individual. In general terms, this includes information or an opinion that personally identifies you either directly (e.g., your name) or indirectly.

 

What personal information do we collect? 

The personal information we collect about you depends on the nature of your dealings with us or what you choose to share with us. The personal information we collect about you may include information about the Parent or Student relating to:

 

  • name

  • mailing or street address

  • date of birth

  • email address

  • phone number

 

How do we collect your personal information? 

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We collect your personal information directly from you when you:

  • interact with us over the phone

  • interact with us in person

  • interact with us online

  • participate in surveys or questionnaires

  • attend one of our Class Programs

  • attend a Roundabout event

  • subscribe to our mailing list


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How do we use your personal information? 

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We use personal information for many purposes in connection with our activities, including the following purposes: 

  • provide you with information or services that you request from us

  • internal administrative purposes

  • marketing purposes

 

Disclosure of personal information to third parties 

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We will not disclose your personal information to third parties under this Policy.

 

How do we protect your personal information?

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Roundabout Circus will take reasonable steps to ensure that the personal information that we hold about you is kept confidential and secure, including by: 

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  • having a robust physical security of our premises and databases / records

  • taking measures to restrict access to only personnel who need that personal information to effectively provide services to you

  • having technological measures in place (for example, anti-virus software, fire walls).

 

Direct Marketing

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We may send you direct marketing communications and information about our services, opportunities, or events that we consider may be of interest to you if you have requested or consented to receive such communications. 

These communications may be sent in email, in accordance with applicable marketing laws, such as the Australian Spam Act 2003 (Cth). You consent to us sending you those direct marketing communications by any of those methods.  If you indicate a preference for a method of communication, we will endeavour to use that method whenever practical to do so. You may opt-out of receiving marketing communications from us at any time.

 

Retention of personal information 

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We will not keep your personal information for longer than we need to. In most cases, this means that we will only retain your personal information for the duration of your relationship with us unless we are required to retain your personal information to comply with applicable laws, for example, record-keeping obligations.

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Cookies

We may use cookies on our Site from time to time. Cookies are text files placed in your computer’s browser to store your preferences. Cookies, by themselves, do not tell us your email address or other personally identifiable information. However, they do allow third parties, such as Google and Facebook, to cause our advertisements to appear on your social media and online media feeds as part of our retargeting campaigns. If and when you choose to provide our Site with personal information, this information may be linked to the data stored in the cookie. We may use web beacons on our Site from time to time. 

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Amendments

We may, at any time and at our discretion, vary this Privacy Policy by publishing the amended Privacy Policy on our
Site. We recommend you check our Site regularly to ensure you are aware of our current Privacy Policy.

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